Get to Know online138

About online138 – Malaysia's Trusted Online Casino Platform of Choice

We are more than just a gaming platform. online138 is a community of Malaysian players built on a foundation of trust, transparency, and a commitment to delivering the best gaming experience – every day, without pause.

Founded in 2018
7+ Years in the Industry
500,000+ Registered Members
A continuously growing player community
Licensed & Trusted
Fully licensed operations with strict oversight
1,200+ Games
500K+ Registered Members
7+ Years in Operation
24/7 Customer Support
Our Story

From a Small Idea to The Number One Platform Malaysia

Online138 was founded in 2018 with a simple vision — to build an online casino platform that truly understands the needs of Malaysian players. Not a platform merely translated into Bahasa Malaysia, but one designed from the ground up with local players as the top priority.

The founding team brings backgrounds in fintech, user experience design, and customer service in Malaysia. They understand something many overseas competitors don't — Malaysian players want an experience that is fast, straightforward, and above all, trustworthy in every aspect, including deposits, withdrawals, and personal data protection.

"We built online138 not just to be another gaming platform. We want to be the platform that Malaysian players can be proud of and comfortable using every day."

— The online138 Founding Team

Over seven years, the platform has grown from a portal offering a few hundred games into a complete ecosystem with 1,200+ games, a live casino with real dealers, sports betting covering nearly all major global leagues, Android and iOS mobile apps, and a tiered VIP program that rewards member loyalty.

Key Milestones
2018
The Launch of online138

The platform launched with 300+ slot and table games. The first member registered on launch day among a loyal group of early users.

2019
Live Casino Launched

The live casino section with real dealers from professional studios goes live. Baccarat, Roulette, and Blackjack available 24/7.

2020
100,000 Registered Members

Reached the milestone of 100,000 registered members. The sports betting section launched covering major European and Asian leagues.

2022
Mobile App Launched

Fully optimized Android APK and iOS apps launched, letting players enjoy games anywhere, anytime.

2026
500,000+ Members & Growing

The community has surpassed 500,000 registered members. Over 1,200 games are available, with new titles added weekly from world-class providers.

Our Advantages

Six Reasons Malaysian Players Choose online138

Every feature we build starts with one question: what truly matters to Malaysian players?

Full Security & SSL Encryption

All personal data and financial transactions are protected with 256-bit SSL encryption — the same technology used by leading online banking platforms. Your information is always safe with us.

Fast Deposits & Withdrawals

FPX, Touch 'n Go, and MAE by Maybank are all supported. Deposits are processed instantly while withdrawals are completed within 5 minutes. No long waits, no complicated processes.

1,200+ Games from World-Class Providers

Our game collection spans video slots, table games, live casino, and sports from providers such as Evolution Gaming, Playtech, Pragmatic Play, and many more industry-leading names.

Lightweight & Fast Mobile App

The online138 app for Android and iOS is just 45–52 MB yet delivers the full experience. Play slots, live casino, or sports betting – all in one smooth-running app.

24/7 Customer Support in BM

Our support team communicates in Bahasa Malaysia and is available via live chat around the clock. Our average response time is under two minutes — you won't be left waiting.

Rewarding Promotions & VIP Programme

From a 100% welcome bonus up to RM 500 and weekly cashback to a four-tier VIP program with exclusive privileges – every ringgit you deposit is fully valued at online138.

Core Values

The Principles That Shape Every Outcome We

These values are not just slogans in a corporate document – they are the real guidelines that shape how we operate and serve our members every day.

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Trust

Trust is the most valuable currency in this industry. Every action we take – from how we manage your data to how we process withdrawals – is designed to reinforce that trust.

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Transparency

Terms and conditions are written in plain, easy-to-understand language. Game RTP figures are available for review. No hidden charges, no rules changed without notice to members.

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Continuous Innovation

The online gaming industry moves fast. Our technology team continuously reviews and integrates new features to ensure online138 stays ahead of the curve.

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Responsibility

We believe in responsible gaming. Deposit limits, play time limits, and easy access to support resources are features we provide to protect our members.

Security & Compliance

A Platform That Licensed & Responsible and Responsible

Operating as a responsible online casino platform goes beyond meeting legal requirements – it is a moral commitment to the community of players who entrust their money and leisure time to us.

Online138 operates under a full licence issued by a recognised regulatory authority. This licence requires us to comply with anti-money laundering (AML) protocols, conduct identity verification (KYC) to ensure only eligible users can join the platform, and undergo regular audits of our security systems and game fairness.

All games at online138 use a Random Number Generator (RNG) that has been verified and certified by an independent body, ensuring every game outcome is truly random and cannot be manipulated. This means when you play on our platform, you can be confident the games are completely fair.

On the data protection front, we comply with strict data protection guidelines. Your personal information will never be shared with third parties without your consent, and all transaction records are stored in a secured environment with multi-layered access controls.

Full Operating License

Online138 operates under a valid licence issued by an authorised regulatory body. Players can be assured that this platform operates within a clear legal framework.

256-bit SSL Data Encryption

All data moving between your device and our servers is protected with bank-grade SSL encryption. Your personal and financial information cannot be intercepted by any third party.

Independently Certified RNG

The Random Number Generator system used across all games has been audited and certified by an independent body, ensuring every game result is fair and random.

Secure KYC Process

Identity verification is carried out using secure protocols to ensure only legitimate and eligible users can access the platform, protecting the community from irresponsible activity.

Our Team

The People Behind Behind online138

The online138 team comprises over 150 talented individuals across technology, operations, customer support, and product design.

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Technology Department
50+ Engineers & Developers

The team responsible for keeping the platform running smoothly, securely, and continuously updated with the latest features. They work non-stop, 24/7.

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Customer Support
30+ Live Chat Agents

A Malaysian-speaking support team always ready to help, whether for technical inquiries, account assistance, or any platform-related issues.

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Content & Products
25+ Product Managers

The team that curates and manages all games, ensuring only high-quality titles from trusted providers are available to online138 members.

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Finance & Security
20+ Compliance Specialists

The team that ensures all financial operations, KYC processes, and regulatory compliance meet the highest standards to protect all parties.

Our Commitment

Online138 Believes in Responsible Gaming

Online gaming should be a source of enjoyable entertainment, not stress or burden. online138 provides gaming management tools including daily deposit limits, loss limits, and the option to temporarily suspend an account for anyone who needs it.

If you or someone you know needs support regarding gaming habits, help resources are available and accessible through our Responsible Gaming page. This platform is for users aged 18 and above only.

Learn More
Start Your Journey

Join 500,000+ Players Who Have Already Trusting online138

Sign up for free today, claim your 100% welcome bonus up to RM 500, and experience firsthand why online138 is the top choice for online casino players in Malaysia.

For users aged 18 and above only. Play responsibly. T&C Apply.

Bahasa Melayu